Privacy Policy

Last updated 10 November 2026

1. Information we collect

Account details you give us: email address, username and password (stored encrypted by our authentication provider).

Tutorial answers (age range, gender, device type and earning goal), used only to improve the service.

Activity data: balances, gems, quest and milestone progress, wheel spins, transactions, offer completions, gem swaps, giveaway entries, withdrawals, support messages and promo redemptions.

Optional: your Discord user ID if you choose to link your Discord account.

A random device identifier stored on your device, used only to stop multiple accounts.

2. What we do not collect

We do not store, log or track your IP address. VPN and proxy checks happen at the moment of use and the result is not linked to a stored IP.

We do not sell your personal information or use it for advertising profiles.

3. How we use your information

To run your account, credit cash and gem rewards, show your stats, process gem swaps and withdrawals, and answer support messages (lawful basis: performance of our contract with you).

To prevent fraud, multi-accounting and abuse (lawful basis: our legitimate interest in keeping rewards fair).

4. Sharing with third parties

Offerwall and survey partners receive your anonymous user ID so completions can be tracked and credited. These partners operate under their own privacy policies.

Payment providers (PayPal, Litecoin networks) receive the payout details you supply.

Our hosting and database provider stores your account data on our behalf.

5. SplatCash: Arrow Escape (mobile game)

Our Android game SplatCash: Arrow Escape links to your SplatCash account. When you use it we collect your email address and username (through your SplatCash account), game progress (levels completed, stars earned) and your in-game Coin balance.

We may also collect device type, operating system version and crash reports to improve stability.

We use this to save your progress, credit Coins for rewarded video ads or completed offers, show and measure ads, and prevent fraud.

6. Advertising partners in Arrow Escape

The game uses Unity LevelPlay mediation and its mediated networks, including Unity Ads and ironSource. These partners act as independent data controllers and may collect your device's Advertising ID, IP address and app usage data to serve and measure personalised ads. This collection is done by those partners under their own privacy policies; the SplatCash website itself still does not store your IP address.

You can opt out of personalised ads in your device settings (for example Settings > Google > Ads > Delete or opt out of advertising ID).

7. Cookies and local storage

We store your login session, device identifier and app preferences on your device. These are strictly necessary for the app to work. Clearing them signs you out.

8. Data retention

Account and transaction records are kept while your account is active, and afterwards only as long as needed for fraud, tax and legal reasons. Deleted accounts have their profile, transactions, withdrawals and support messages removed.

9. Your rights (GDPR / UK GDPR / CCPA)

Depending on where you live (for example the UK/EU or California), you can request access to your data, correction, deletion, restriction, data portability, or object to processing based on legitimate interests. You may also complain to your local data protection authority (in the UK, the ICO).

Send any request to splatcash@proton.me and we will respond within 30 days.

10. Children

SplatCash is not intended for anyone under 16. If we learn an account belongs to a younger user we will close it and delete the data.

11. Account deletion

You can request deletion of your SplatCash account and all associated data, including Arrow Escape game progress and Coins, from the Profile or Settings screen in the game or by emailing splatcash@proton.me. Some records may be kept where required for legal or fraud-prevention reasons.

12. Security

Data is transmitted over encrypted connections and access to user records is restricted to authorised administrators. Detailed account stats are visible only to you and administrators, never to other members.

13. Contact

Privacy questions can be sent by email to splatcash@proton.me.

SplatCash

SplatCash

Loading…